Privacy Policy
This policy explains how Convici Capital Limited and Convici Partners Mortgage Broker Co. L.L.C collect, use, store and share personal data in connection with the services we provide. Please read it carefully alongside our Terms of Business.
Who We Are
References to Convici Capital, we, us or our in this policy refer to the following entities, each of which may process your personal data depending on the jurisdiction in which services are provided to you:
Convici Capital Limited — Company No. 150934, registered in Jersey, Channel Islands
Convici Partners Mortgage Broker Co. L.L.C — License No. 1486814, issued by the Dubai Department of Economy & Tourism
Our website is located at www.convicicapital.com. For any questions about this policy or how we handle your data, please contact us using the details at the end of this document.
Data We Collect
In the course of providing our broking and financing services, we collect and process the following categories of personal data:
- Identity data — full name, date of birth, nationality, passport or government-issued ID details
- Contact data — address, email address, telephone number
- Financial data — income, assets, liabilities, bank statements, credit history and source of wealth and / or funds
- Transaction data — details of financing applications, loan terms, lender correspondence and deal documentation
- Due diligence data — information collected to satisfy our anti-money laundering and know-your-client obligations, including supporting documentation
- Professional data — employment details, business ownership structures, company documentation
- Communications data — emails, messages and records of correspondence between you and us
- Website data — IP address, browser type, cookies and usage data collected when you visit our website
We collect this data directly from you, from third parties such as lenders, credit reference agencies and professional advisers, or from publicly available sources where permitted by applicable law.
How We Use Your Data
We use personal data for the following purposes:
- Providing our mortgage broking, financing broking and related advisory services
- Assessing your financing requirements and presenting suitable options
- Submitting and managing financing applications on your behalf
- Carrying out identity verification, credit checks and anti-money laundering checks as required by law
- Communicating with lenders, solicitors and other third parties involved in your transaction
- Managing our client relationship, including invoicing and fee collection
- Complying with our legal and regulatory obligations in Jersey and the UAE
- Improving our internal processes, systems and service quality
Artificial Intelligence
In providing our services, we may use artificial intelligence tools and platforms to assist with tasks such as document review, research and analysis. As a result, Confidential Information you provide to us may be processed by or submitted to AI-powered tools or platforms, whether operated by Convici Capital directly or by third-party providers on our behalf.
Who We Share Your Data With
We may share your personal data with the following categories of recipients where necessary to provide our services or to comply with our legal obligations:
- Lenders and financial institutions — to submit and progress financing applications on your behalf
- Credit reference agencies — to conduct credit searches where required
- Legal advisers and solicitors — where engaged in connection with your transaction
- Regulatory and governmental authorities — where required by law, including anti-money laundering authorities in Jersey and the UAE
- Third-party technology and AI service providers — platforms used in the delivery of our services, including document processing and AI tools
- Professional advisers — accountants, compliance consultants or other advisers engaged by us
We do not sell your personal data to third parties. Where we share data with third-party providers, we take reasonable steps to ensure appropriate data handling obligations are in place.
How Long We Keep Your Data
We retain personal data for as long as is necessary to fulfil the purposes set out in this policy, and for such further period as may be required or permitted by applicable law or regulation. In practice, this typically means retaining client records for a minimum of five years following the conclusion of our engagement, in line with anti-money laundering record-keeping requirements.
Where data is no longer required, we take reasonable steps to delete or anonymise it securely.
Your Rights
Subject to applicable data protection law, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data in certain circumstances
- Object to or restrict certain processing of your data
- Request a list of third parties to whom your data has been disclosed
To exercise any of these rights, please contact us using the details below. We will respond within a reasonable timeframe and in accordance with our obligations under applicable law.
Data Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, destruction or alteration. However, no method of electronic transmission or storage is entirely secure, and we cannot guarantee absolute security.
Where you communicate with us by unencrypted email, please note that we cannot be responsible for the security of information in transit. We recommend using secure or encrypted methods of communication where possible.
Cookies and Website Data
Our website uses cookies and similar tracking technologies to support its operation and to understand how visitors use the site. By continuing to use our website, you consent to our use of cookies in accordance with this policy. You may adjust your browser settings to refuse cookies, though this may affect the functionality of certain parts of the site.
Changes to This Policy
We may update this privacy policy from time to time. The current version will always be published at www.convicicapital.com/privacy-policy. We encourage you to review this page periodically. Continued use of our services following any update constitutes acceptance of the revised policy.
Contact Us
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:
Email: jg@convicicapital.com
Jersey: Convici Capital Limited, Jersey, Channel Islands
Dubai: Convici Partners Mortgage Broker Co. L.L.C, Office 1006-101, Al Muraqqabat, Deira, Dubai, UAE
Website: www.convicicapital.com